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5 facts / checks to consider before throwing away your old Printer
by exceltoner1

Has your printer stopped printing? This  can happen with older printers but please try

Go through the 5 step checklist before you discard your printer.

Several things can fix printing issues. Some are  simple checks and others are more complicated.

This article presents the five things you can do to repair printing or your printer. After that, you are free to get a hammer and take out your frustration on your device, and buy a new cheaper one. We begin here with an easy check and then progress to the more complex issues to resolve.


Check 1: Printing devices must be powered-on to print. Please make sure that the power is

turned on and that the power-on light is lit. At this time it is best to make sure that all cables

are plugged into the device and that there are no error indicators lit. A quick check of the

paper tray and paper hopper is in order as well. These should have a sufficient supply of fresh

paper in them.


Check 2: Please make sure that you are using the printer you are expecting. To verify this when

using Microsoft® Word, please click on the upper left menu item “File” and then “Print” from

the drop down menu. This reveals the printing panel to the right of the drop-down menu. In the

printing panel on the upper left is the print button. Immediately below that the printer is

identified. If the name of this device is not the printer you are expecting to use, there is a triangle

pointing down on the right-hand side. Clicking on this triangle reveals a drop-down list of

printers to which your computer can send the document for printing. Please make sure you have

selected the printer that you expect to use. There are similar selections computer programs

permit you to verify and to select the printer you wish to use.

You can print on a different printer as a test. When the document prints on the other printer, your

printer has the problem. This helps you identify precisely the problem hardware and software



Check 3: Please verify that the documents waiting to print are not stopped. When a printer

encounters any problem printing a document, it just stops printing. Any document that is

subsequently sent to the printer cannot be printed until the previous document is completely



Check 4: Many printing problems are caused by the loss of connection between the computer

and the printer. To check the printer connection on Windows 7® you again click on the “Start”

button and open “Devices and Printers”. In the devices and printers window you select the printer

you are using, click the right mouse button to open a pop-up menu, and you select “Printer

properties”. The printer properties window should open on the “General” tab. In the lower right

should be the “Print Test Page” button. Clicking on this button is a quick way to test whether the

computer is connected to the printer. It should immediately print a test page on the printer. If it

does not print a test page, then the link to the printer may not be functioning properly.

To verify the computer’s connection to the printer you select the “Ports” tab. The “Ports” tab

identifies the port that connects the computer to the printer. When the printer is connected by a

USB cable to the computer, the port label identifies a USB port. Sometimes unplugging a USB

cable and plugging it into a different USB port re-establishes the connection between the

computer and the printer.

Driver programs connecting Windows to the printer port may not be functioning properly with

Windows. In this case reinstalling the latest printer driver programs can resolve this issue. The

driver programs must typically match exactly the version of Windows on the computer. Often

separate driver programs are used for the 32-bit and 64-bit versions of Windows®. The latest

driver programs are found at the printer manufacturer’s website.

If the printer is a network printer, a standard TCP/IP port is checked. A TCP/IP port connection

can be broken when the incorrect printer IP address is used. To reconnect the printer to the

computer, make sure that the IP address on the computer is the same as the IP address assigned

to the printer. When the printer is a wireless printer, verifying the connection becomes more

difficult. Similar to any other network connected printer, a wireless printer must have the IP

address match the address used by the TCP/IP port on the computer.

Sometimes the printer may be identified by name and not by IP address. If the name is correct, a

test page should print on the printer. When a test page does not print, the most direct resolution

of the problem may be re-installation of the printer. This would require the original printer

installation CDs or a download of the installation software from the printer manufacturer’s



Check 5: Wireless printers often lose their connections to the network. This can be verified by

going to the printer and selecting from the printer menus a print out of the network configuration.

An alternate test is to use a different computer to print a test page to the wireless printer.

And last thing is you have to find out the most trusted vendor for you who will help you out in

finding the best printer for you according to your needs


You can always visit on our website and we are one of the Largest Store to Provide Quality

Laser Toners & Printers

Feel free to visit our website: – http://www.exceltoner.ca/

Or you can always call us #Toll Free: (866) 438-1120

Montreal: 1-514-667-2433

Toronto: 1-416-907-4910

Vancouver: 1-604-288-2402

Fax: (866) 511-6774

Email: – support@exceltoner.ca


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May 19th